Hello, I’m Claudia Smith.
I am an experienced counsellor offering online counselling and specialist support for professionals navigating burnout, building resilience and managing significant life and work transitions.
Having qualified over 20 years ago with an Advanced Diploma in Integrative Counselling, I have worked with people facing a wide range of personal and professional challenges. Over the years, I have developed particular interests in burnout recovery, workplace resilience, overseas transitions and supporting people through periods of change and adjustment.
Many of my clients work in education, ministry, mission, international development, charities and other service-focused roles. These professions often involve caring for, supporting or leading others and can bring unique pressures alongside the rewards of meaningful work.
My approach is warm, collaborative and holistic. I recognise that emotional wellbeing is influenced by many aspects of our lives, including our relationships, physical health, work, environment, values and life experiences. As a polyvagal-informed practitioner, I also understand the impact that stress and life events can have on the nervous system and the importance of creating a sense of safety, connection and balance.
My interest in overseas transition and cross-cultural adjustment comes from my own experience of living and working overseas with my family. Alongside the many opportunities, joys and enriching experiences that international living can bring, I also experienced some of the challenges that can accompany significant cultural transitions.
These experiences gave me a deeper understanding of the emotional impact that international moves can have on individuals and families and continue to inform my work with those preparing to move overseas, adapting to life in a new culture, or returning home after a period of international living and service.
I have undertaken specialist training in online counselling and have worked extensively with clients both within the UK and internationally. Online counselling provides a flexible and effective way to access support wherever you are located.
I welcome clients from diverse backgrounds, cultures, beliefs and life experiences. My aim is to provide a respectful, non-judgemental and confidential space where you can explore the issues that matter to you, gain fresh perspective and move towards greater wellbeing and resilience.
Sessions are currently offered online. I am also exploring opportunities to offer in-person appointments in the Redhill and Reigate area in the future.
My Approach
I offer a safe, supportive and non-judgemental space where you can explore your thoughts, feelings and experiences. My work is underpinned by the core values of empathy, authenticity and respect, and I aim to build a therapeutic relationship in which you feel heard, understood and accepted.
I take a holistic view of wellbeing, recognising that emotional health is influenced by many aspects of our lives, including our relationships, physical health, work, values, beliefs and life experiences. Together, we can explore not only the challenges you are facing but also the strengths and resources that can support change and growth.
As an integrative counsellor, I draw on a range of therapeutic approaches and tailor my work to each individual client. I do not believe there is a single approach that works for everyone. Instead, I work collaboratively with you to understand your needs, goals and circumstances, adapting the counselling process accordingly.
My practice is also informed by Polyvagal Theory, which helps us understand how stress, burnout, trauma and significant life events can affect the nervous system. This perspective can be particularly helpful for clients experiencing workplace stress, burnout, anxiety, overwhelm or major life transitions.
Whether we are exploring current difficulties, patterns from the past, or practical ways of moving forward, my aim is to help you gain greater understanding, develop new perspectives and make choices that support your wellbeing and resilience.
I consider it an important part of ethical practice to respect each client’s autonomy throughout the counselling process. Any interventions or suggestions are offered collaboratively, with your individual needs and preferences at the centre of our work together.
As a member of the BACP, I welcome clients from all backgrounds, cultures, beliefs and life experiences and strive to provide an inclusive and respectful therapeutic environment.
My Qualifications
- Professional Certificate in Pastoral Supervision
- Certified Cyber Therapist
- Certificate in Working Therapeutically Using Asynchronous Email
- Certificate in Weight Management
- Certificate in Coach Competency
- Advanced Diploma in Integrative Counselling
- Certificate in Pastoral Care and Counselling
Are you in Crisis?
If you are currently feeling suicidal or in immediate crisis or distress and need to talk to a counsellor right now, please contact Samaritans 116 123 or Befrienders Worldwide